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Privacy Policy

Collection & Tracking of Personal Information Collection & Tracking of Personal Information
What we Do with Collected Information What we Do with Collected Information
Cookies Use of Cookies
Controlling Your Personal Information Controlling Your Personal Information
Security of Your Personal Information Security of Your Personal Information
Users Outside the United States Users Outside the United States
Changes to Our Privacy Policy Changes to Our Privacy Policy
Contact Information Contact Information

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COLLECTION & TRACKING OF PERSONAL INFORMATION

We may ask you to provide information to provide specific services to you. (Such as becoming a part of a newsletter or ordering a product.) Information you provide will be used only for the specific purpose for which it was collected. Our web server will automatically collect information such as your Internet Protocol, (IP) address, browser type, domain name, time you access our page(s) and if available, the web page which is the referring page. This information is used only for usage analysis of web pages on our site and user paths taken though our site. No attempt is made to tie this anonymous information back to any personally identifiable information.

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WHAT WE DO WITH COLLECTED INFORMATION

We use personal information to fulfill product orders or provide requested services. If any services involve ongoing customer contact, customers may choose to opt-out of participating in ongoing programs. Non-personally identifiable information such as page usage logs are used to administer our online products, troubleshoot any problems and look at usage to see what parts of our online products are popular and may warrant more treatment.

Information collected by this site is not shared with any partners or services other than to complete transactions initiated by customers. Any reports which may be produced for any partners will not contain personally identifiable information other than as needed to fulfill requested product or service orders. All relationships will only be with reputable vendors with appropriately respectful privacy policies and where necessary for transactions, approrpriate security measures.

We must and do reserve the right to use or disclose information without notice or consent if law should require it. Similarly, we will use available information to conduct investigations into customer complaints or possible illegal activities as necessary to protect our site and property.

This web site has relationships with web other sites in that other online shopping sites may sell and distribute our products. We make every effort to only do business with and distribute our products to reputable companies. However, it is conceiveable our products may be distributed by businesses with which we have no direct relationship. In cases where you choose to use such sites or order our products from these sites, we encourage you to seek out these sites' privacy and customer service policies.

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USE OF COOKIES

This site does not use cookies for user tracking for any purpose within the information content areas. Browser software allows for the storage of so-called "cookies," which may store small amounts of data that could be used to track your activities, provide customized web services and other features. In any case, this information site does not make use of cookies. We may, however, use cookies as part of a shopping cart order in order to fulfill product.

This site may use cookies as part of a shopping cart to facillitate product ordering and fulfillment. This may include advertising tracking within this site. However, neither this site nor any attached ordering module, attaches any of your personally identifiable information advertising cookie data.

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CONTROLLING YOUR PERSONAL INFORMATION

Users may change or correct personal information they may have provided to us by visiting our Contact section and sending us an Email. As the company does not collect any personal information other than to fulfill orders, such changes will necessarily relate to fulfillment and billing. However, some information may not be removed from our system. For example, a product order will generate a fulfillment record. Our payment processing system and your own credit card company may have requirements for record keeping precluding us from immediate deletion of certain types of records. If you order from us and subsequently request that your billing record be fully deleted, you should be aware that payment company you used, (credit card or other online payment), will likely maintain a transaction record in any case. Additionally, we cannot allow for returns for orders where we have no billing record.

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SECURITY OF YOUR PERSONAL INFORMATION

All TetraMesa, (the publisher of Privacy Tactics), employees and contractors are required to be familiar with our Privacy Policy. In the case of product payment and fulfillment operations, secure servers are used to accomplish safe online purchases. Customer information used for fulfillment is transmitted and received by secure means and physically protected in endpoint systems. Only employees with specific need to access information are allowed or capable of doing so.

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USERS OUTSIDE THE UNITED STATES

Our web site and product operations are located in the United States of America. Any issues regarding our online or offline products are governed by the laws of the State of New York. Any information you provide to this site via online forms or Email will be transmitted to and stored within the United States. Should you be using any of our online products or transacting with us with regards to our offline products, you are authorizing us to use your transmitted information as necessary to complete the desired transaction under rules of United States and New York State law.

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CHANGES TO OUR PRIVACY POLICY

This Privacy Policy may be updated as necessary to provide you with clarity as to what this site does with regards to protecting its users' privacy. Also, ever evolving legal requirements in the privacy area may compel other changes. Any changes we make to this policy will be clearly identified and posted here prior to our implementing any operational change.

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CONTACT INFORMATION

If you have questions about our Privacy Policy or practices, please contact us via our Contact page.

If you would like, you may also contact us by postal mail:

Web Customer Service
TetraMesa
119 Rockland Ctr, Rte. 59 #92
Nanuet, NY 10954-2964

Updated August 2003

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