Collection & Tracking of Personal Information
We may ask you to provide information to provide specific services to you. (Such as becoming a part of a newsletter or ordering a product.) Information you provide will be used only for the specific purpose for which it was collected. Our web server will automatically collect information such as your Internet Protocol, (IP) address, browser type, domain name, time you access our page(s) and if available, the web page which is the referring page. This information is used only for usage analysis of web pages on our site and user paths taken though our site. No attempt is made to tie this anonymous information back to any personally identifiable information.
We use personal information to fulfill product orders or provide requested services. If any services involve ongoing customer contact, customers may choose to opt-out of participating in ongoing programs. Non-personally identifiable information such as page usage logs are used to administer our online products, troubleshoot any problems and look at usage to see what parts of our online products are popular and may warrant more treatment.
Information collected by this site is not shared with any partners or services other than to complete transactions initiated by customers. Any reports which may be produced for any partners will not contain personally identifiable information other than as needed to fulfill requested product or service orders. All relationships will only be with reputable vendors with appropriately respectful privacy policies and where necessary for transactions, approrpriate security measures.
We must and do reserve the right to use or disclose information without notice or consent if law should require it. Similarly, we will use available information to conduct investigations into customer complaints or possible illegal activities as necessary to protect our site and property.
This web site has relationships with web other sites in that other online shopping sites may sell and distribute our products. We make every effort to only do business with and distribute our products to reputable companies. However, it is conceiveable our products may be distributed by businesses with which we have no direct relationship. In cases where you choose to use such sites or order our products from these sites, we encourage you to seek out these sites' privacy and customer service policies.
Users may change or correct personal information they may have provided to us by visiting our Contact section and sending us an Email. As the company does not collect any personal information other than to fulfill orders, such changes will necessarily relate to fulfillment and billing. However, some information may not be removed from our system. For example, a product order will generate a fulfillment record. Our payment processing system and your own credit card company may have requirements for record keeping precluding us from immediate deletion of certain types of records. If you order from us and subsequently request that your billing record be fully deleted, you should be aware that payment company you used, (credit card or other online payment), will likely maintain a transaction record in any case. Additionally, we cannot allow for returns for orders where we have no billing record.
Our web site and product operations are located in the United States of America. Any issues regarding our online or offline products are governed by the laws of the State of New York. Any information you provide to this site via online forms or Email will be transmitted to and stored within the United States. Should you be using any of our online products or transacting with us with regards to our offline products, you are authorizing us to use your transmitted information as necessary to complete the desired transaction under rules of United States and New York State law.
If you would like, you may also contact us by postal mail:
Web Customer Service
Updated August 2003
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